Quality Policy

Lorient is quality assured under the disciplines of BS EN ISO 9001:2015.

In summary, our Quality Policy is to:

  • Know and understand our customers’ needs and expectations in order to meet and surpass those requirements at all times.
  • Clearly communicate to personnel their role in meeting the company objectives, investing in staff via relevant training.
  • Do everything right first time.
  • Monitor and measure processes against company objectives.
  • Create & maintain an environment which drives continuous improvement.